Subprocessors / Third-Party Providers
Last Updated: 26 April 2026
Policies
Serendib Labs Technologies Pvt Ltd uses third-party providers to operate stockinsights.ai, deliver product features, process customer requests, and support enterprise workflows. This page describes provider categories while named provider details are being finalized for public disclosure.
How We Use Providers
Third-party providers may process limited customer data, account data, usage data, workflow metadata, API logs, billing information, or support information when needed to deliver the service. Provider use may vary by plan, feature, geography, customer configuration, and custom deployment.
Provider Categories
We may use providers in the following categories:
- Hosting and infrastructure: application hosting, content delivery, cloud infrastructure, storage, and networking.
- Database and storage: product data, workflow state, customer configuration, logs, and backups.
- Authentication and access: login, account security, organization access, and session management.
- AI and model APIs: language models, embeddings, document processing, classification, extraction, and related AI infrastructure.
- Data and market-data providers: public company data, filings, financial datasets, and other data used to power product features.
- Payments and billing: subscription billing, invoices, payments, taxes, and commercial operations.
- Analytics and product telemetry: usage analytics, performance measurement, and product improvement.
- Email, CRM, and communication: service emails, product updates, support communication, and customer relationship management.
- Logging, monitoring, and support tools: error tracking, diagnostics, uptime monitoring, support workflows, and incident review.
Customer-Specific Configurations
Enterprise and custom workflow deployments may use different providers, customer systems, customer-approved model settings, private datasets, or deployment-specific integration tools. These details can be documented in the applicable order form, statement of work, or enterprise agreement.
DPA And Security Review
Enterprise customers may request current provider details, security review materials, and a data processing agreement where appropriate. We do not publish a public DPA on this website at this time.
Updates And Contact
We may update this page as providers, product features, or deployment models change. For questions about third-party providers, contact support@stockinsights.ai.