Privacy Policy

We may collect the following categories of information:

• Account and contact information: name, email address, organization, role, login details, communication preferences, and information you provide when contacting us.
• Product and workflow data: watchlists, saved companies, prompts, queries, workflow configurations, alerts, generated outputs, feedback, and product preferences.
• Uploaded or connected materials: documents, datasets, notes, internal research material, or other files that you or your organization submit, upload, sync, or make available to the service.
• API and integration data: API usage logs, endpoints called, request metadata, error logs, authentication events, rate limits, and integration configuration details.
• Usage, device, and analytics data: pages viewed, features used, browser and device information, IP address, approximate location, session events, cookies, and similar technologies.
• Commercial and billing information: plan, subscription, invoice, payment status, and related commercial records. Payment details may be processed by third-party payment providers.

We use information to:

• Provide, operate, secure, and improve stockinsights.ai.
• Run research, monitoring, alerting, API, and workflow automation features.
• Configure product experiences, integrations, and custom deployments.
• Respond to support, security, billing, legal, and product inquiries.
• Analyze usage patterns, reliability, performance, and product quality.
• Send service updates, product communications, and administrative notices.
• Detect, prevent, and investigate abuse, fraud, unauthorized access, or policy violations.
• Comply with legal obligations and enforce our terms and agreements.

Some stockinsights.ai features may process prompts, documents, datasets, or workflow outputs through model APIs or other infrastructure providers so that the requested feature can run. We do not use customer inputs, private datasets, or outputs to train stockinsights.ai models or third-party foundation models.

Enterprise and custom deployments may use customer-specific configuration, data-access controls, provider settings, and review requirements as agreed with the customer.

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers that help us host, operate, secure, analyze, and support the service.
• With model, API, data, infrastructure, or integration providers needed to deliver requested features.
• With payment, accounting, support, or communication providers for commercial operations.
• With your organization when your account is part of an organization or enterprise deployment.
• When required by law, legal process, regulation, or to protect rights, safety, and security.
• With your consent or at your direction.

We may use cookies and similar technologies for essential site functionality, security, preferences, analytics, and, where used, marketing measurement. You can control cookies through your browser settings. Some essential cookies may be necessary for the website or product to function.

For more detail, see our Cookie Policy.

We retain information for as long as reasonably necessary to provide the service, maintain records, support security and auditing, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type, plan, deployment, and customer contract.

You may request deletion of personal information or customer data by contacting us. Some information may be retained where required for legal, tax, security, billing, backup, or compliance purposes.

We use reasonable technical and organizational safeguards designed to protect information, including access controls, data protection practices, and security monitoring appropriate to the nature of the service. No method of transmission or storage is completely secure.

For more detail, see our Security & Data Protection page.

Depending on where you are located, you may have rights to access, correct, delete, export, restrict, or object to certain uses of your personal information. You may also have rights to withdraw consent or lodge a complaint with a regulator.

To exercise privacy rights, contact us at support@stockinsights.ai. We may need to verify your request before responding.

stockinsights.ai is operated from India and may use service providers in India, the United States, and other jurisdictions. By using the service, you understand that information may be processed in countries that may have different data protection laws than your country.

stockinsights.ai is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

For privacy questions, contact Serendib Labs Technologies Pvt Ltd at support@stockinsights.ai.