Good morning, my name is Sheryl, and I will be your conference operator today. I would like to welcome everyone to the HNI Corporation First Quarter Fiscal 2020 Results Conference Call. [Operator Instructions]

Thank you. Mr. McCall, you may begin your conference.

Matthew S. McCall - Vice President, Investor Relations and Corporate Developments

Thank you, Sheryl. Good morning. My name is Matt McCall, I'm Vice President, Investor Relations and Corporate Development for HNI Corporation. Thank you for joining us to discuss our first quarter fiscal 2020 results. With me today are Jeff Lorenger, Chairman, President and CEO, and Marshall Bridges, Senior Vice President and CFO. Copies of our financial news release, earnings presentation and non-GAAP reconciliations are posted on our website.

Statements made during this call that are not strictly historical facts are forward-looking statements, which are subject to known and unknown risk. Actual results could differ materially. The earnings presentation posted on the website includes additional factors that could affect actual results. The Corporation assumes no obligation to update any forward-looking statements made during the call.

Now I'm pleased to turn the call over to Jeff Lorenger. Jeff?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Thanks, Matt. Good morning, everyone. Our members delivered strong first quarter operating results, and we will come back to that in a moment. I want to start with an update on the ongoing COVID-19 pandemic. What we are experiencing, what we are assuming, and how we are currently responding. Upfront, the two most important points I would like to emphasize are; first, we will prioritize the health and well-being of all HNI members during this pandemic. And second, we will successfully navigate this pandemic.

With respect to my first point, the HNI culture again is rising to the occasion. Our members are coming together to support our communities and doing what is necessary to move the business forward. To help protect our teams, we have aggressively implemented measures consistent with CDC guidelines across our organization. We have reorganized our production facilities to provide appropriate social distancing. We have increased the frequency and depth of facility cleaning. All members able to work remotely are currently doing so.

With these measures in place, we are currently operating in our major facilities. Additionally, we are utilizing our facilities in Iowa, New York and North Carolina to produce personal protective equipment. These efforts include the manufacture of washable cloth face masks, face mask coverings and protective gowns for used by healthcare professionals and the public in general. We are donating these critical supplies to our first responders, healthcare systems and hospitals in our communities.

Let's talk about my second point, how we will successfully navigate this pandemic. We have a strong balance sheet and have liquidity and cash flow to maintain our business and meet our obligations for a prolonged period. With the sudden global economic shock - while the sudden global economic shock has been felt across the majority of our businesses and geographies, we are responding accordingly and our teams are focused on three objectives. Number one, we are adjusting to the current operating environment and staying vigilant in our short-term scenario planning. Number two, we are maintaining our long-term strategic focus. And number three, we are focused on emerging from this period with our business poised to hit the ground running.

Let me detail some of the actions we have taken to date to reduce cost and support our free cash flow. First, we temporarily reduced salaries across the board. Base salaries were reduced by 10% for all exempt salaried employees and by 15% for all executives. My salary was reduced by 25%. We plan to reevaluate these measures in six months. Second, our board of directors elected to reduce by 25% both their cap retainers for the next six months and their annual equity award.

Third, to better match staffing levels with demand activity, various groups and/or members have been furloughed. We are supporting our furloughed members by covering all health and dental insurance premiums during the furloughed period, both the company and member portions. These furloughs are being continuously reevaluated as conditions evolve.

Fourth, we suspended our share repurchase activity. As a point of reference, in recent years, buybacks have averaged approximately $55 million annually. Finally, we reduced our capital expenditure budget for 2020 from approximately $65 million to $35 million. Our planned growth investment spending for 2020 is being maintained at a reduced level of approximately 50%.

In total, we currently anticipate $60 million to $65 million of cost improvement during 2020 as compared to 2019 with the full run rate expected by mid-Q2. In addition, from a cash flow perspective, savings associated with our buyback suspension and our capex reductions will add to our liquidity buffer. Again, these measures are part of our balanced approach to address the impact of the pandemic and are aimed at supporting our members and our free cash flow in 2020 as we navigate through these unchartered waters.

I will now share some thoughts on the business and demand picture, what we are experiencing and currently assuming. While the extent of the pressure from the crisis is still uncertain, we believe several data points indicate we will see near-term slowdown in our businesses. The first data point is our recent order activity. Not surprisingly, our orders over the last four weeks are trending down. Domestic office furniture orders are down 35% versus prior year period. That rate does not include e-commerce, which continues to show strong growth. In fact, our e-commerce orders are up 120% versus the prior year levels, in large part due to a huge spike in demand for home office products. Orders for our Hearth business during the same period are down 20%.

The second data point to consider is our experience in China. Our Furniture business in China faced pressure from the pandemic in Q1. Although China is a very different market compared to the U.S., our experience there may provide insight into the trend we could see domestically. Demand dropped quickly as measures to counteract the pandemic were implemented. Approximately eight weeks later, we started to see volume trends recover as businesses began to reopen. While we are still well below normal levels, the trend has improved.

The third data point to look at is what happened to our markets in previous recessions. We are not saying the current downturn will play out the same way, as this one is certainly unique, but looking at history gives more data points to consider. In each of the last two downturns, the commercial furniture industry volume declined a little over 30%. Building products and housing were hit hard in the last recession.

We are not expecting that level of severity this time. Compared to the great recession, construction levels are lower, inventories are tighter and there is not an overhang of homes held by speculative buyers and subprime borrowers. Based on these data points, we anticipate and we are seeing a significant near-term slowdown in our businesses. Right now, we do not have good visibility on the depth and duration of the decline. We have run and are prepared for a variety of scenarios.

Despite these near-term pressures, we see the potential for the post-crisis environment to positively impact our business segments in a couple of different ways. In our Furniture segment, in addition to incremental demand tied to work from home trends, office floor plates will most likely see change to accommodate less dense configurations that better support social distancing. In fact, in the last few weeks, we have already seen companies reconsider their plant layouts. In addition, our architectural products platform is also well positioned for this trend. The diverse product line-up can quickly create physical separation with minimal construction time, while maintaining natural light.

In our Hearth Products segment, we may see increasing benefit from a shift away from dense multifamily construction toward more single-family homes. This will be a positive demand driver for our Hearth Products segment. In addition, we believe the extended period of shelter in place could drive elevated remodel spending as consumers look to spend more money where they are spending more time.

I will now turn the call over to Marshall to discuss our first quarter results, our current financial position and more color on the stress test we have performed in recent weeks. I will then come back and highlight the key elements of our long-term strategic framework. Marshall?

Marshall Bridges - Senior Vice President and Chief Financial Officer

Thanks, Jeff. Our members delivered a strong first quarter. Consolidated non-GAAP net income per diluted share was $0.21, which represented a substantial increase versus the $0.02 reported in the first quarter of 2019. First quarter consolidated organic sales decreased 2.5% versus the prior year to $469 million. Including the benefit of acquisitions, sales were down 2.2%. In the Office Furniture segment, first quarter sales decreased 4.3% year-over-year. We again generated strong profit growth in Office Furniture with first quarter non-GAAP operating income improving $4 million.

Sales in our Hearth Product segment increased 2.6% year-over-year organically or 3.5% when including acquisitions. Within the Hearth segment, new residential construction revenue grew 3.2% organically and sales of remodel and retrofit products increased 1.9% year-over-year. We also showed strong profit improvement in the Hearth segment. Hearth non-GAAP operating profit increased 17% versus the prior year quarter.

For HNI overall, first quarter gross profit margin expanded 220 basis points year-over-year to 37.6%. Non-GAAP operating profit grew 279% versus the prior year. And non-GAAP operating margin in the first quarter expanded 220 basis points to 3.0% of net sales. Our non-GAAP results exclude $37.7 million of charges related to intangible impairments and one-time items related to the COVID-19 crisis. So overall, our first quarter results demonstrate the strength of our operating platform. Our annual productivity and cost saving efforts again drove improved profitability.

Let's now talk about our liquidity and debt levels. At the end of the first quarter, we had $230 million in total debt, representing a gross leverage ratio of 1.0. This is well below the 3.5 times gross leverage covenant in our existing loan agreements. Our first debt maturity is not until 2023. Liquidity, as measured by the combination of cash and available capacity on our lending facilities, totaled more than $350 million at quarter end. This is equal to approximately two years of recent free cash flow levels.

Okay. Let's shift to covering some of the scenario analysis we've done. Let's start with emphasizing that we are not providing sales and earnings guidance. That said, we have evaluated our earnings, cash flow and balance sheet under various scenarios. The scenarios indicate the following. First, we would be able to manage to a 25% deleverage or decremental margin with our cost actions. Second, we would generate free cash flow at or above our current dividend level. Third, year end debt levels would be similar or slightly above last year's ending balance. And finally, we would remain well within our debt covenants. They also indicate we should expect a sizable earnings loss in the second quarter. In our scenarios, we do remain solidly profitable on a non-GAAP basis for the year, and we'll manage cost accordingly.

In addition to these scenarios, we thought we'd share the results of our stress test where we model the limits of our current capital structure. What it showed is we can support nearly $270 million in debt with zero cash earnings. This is due in part to the $77 million in annual depreciation and amortization we incur. Please note, the stress test is not an outlook or scenario. We are not providing color around what circumstances might drive us to this condition. It has been solely to illustrate the financial flexibility of our business model.

With that, I'll now turn the call back over to Jeff. Jeff?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Thanks, Marshall. In my letter to shareholders recently published in the HNI annual report, I introduced our three strategic priorities. While HNI's unique member-owner culture remains our foundation, our corporate-wide focus and members efforts going forward are centered on the following three pillars. First, we will be laser-focused on the customer. Customer journeys in our markets are changing and the impacts of the pandemic will create more change. To capitalize on these changes and identify and take advantage of the new market dynamics, we are investing in new tools and capabilities in the areas of data analytics, digital assets, branding, e-commerce and expanded market coverage.

Second, we are simplifying the buying process. Buying Office Furniture and Hearth Products can be complicated and time consuming. There are large numbers of options and configurations to sort through, complicated installations to coordinate and tight timelines to manage. And navigating the process can take multiple in-person interactions. Customers today are less willing to go through that kind of process and they are upping their expectations. We are focused on transforming the experience to reduce their effort.

Third, we will leverage our lean heritage. HNI's longstanding and well established culture of rapid continuous improvement and our recent results demonstrate our capability to leverage that lean heritage. We are doubling our efforts here in order to unlock our tool set in support of our first two pillars that I just referenced. Again, while our near-term focus is on our members' health, safety and our overall cash flow, our strategic framework will help drive significant improvements over the long-term. Later this year, as the pandemic-driven economy, economic uncertainty moderates, we plan to rollout a more detailed version of our framework.

We'll now open up the call for your questions.

Question & Answers

Operator

[Operator Instructions] The first question is from Steven Ramsey of Thompson Research Group. Please go ahead. Your line is open.

Steven Ramsey - Thompson Research Group - Analyst

Good morning. I guess I will start with the Hearth. Maybe share a little bit more on the M&A activity. Was that started prior to COVID or was it in response to COVID players that were we can could shore up bringing with you guys coming in? And then I guess the financial side of it, $9 million for the acquisitions net of cash. Is that all the cash that will be deployed or were there more that were done, the cash will be laid out in Q2?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. Thanks. The M&A activity on the Hearth side that we were - you referenced was started before the COVID pandemic. And on the cash side of things, Marshall, why don't you comment?

Marshall Bridges - Senior Vice President and Chief Financial Officer

Yeah. Steven, that is what we anticipate in that. This acquisition of some small distributors and it does add - added about $1 million of revenue to the quarter. We expected to add somewhere in the neighborhood of $9 million to $12 million of revenue for the full year.

Steven Ramsey - Thompson Research Group - Analyst

Excellent. And then I missed the specific numbers on the Hearth growth, but maybe review those. And then share more on why it strengthened as the quarter went along?

Marshall Bridges - Senior Vice President and Chief Financial Officer

Yeah. Hearth new construction was up 3.2% organically in the quarter, and that really did strengthen as we move through the quarter. If you look at sort of mid-February to mid-March before the crisis hit, it was running in the high-single-digits, around 7%, the orders were running there. And I think that indicates the strength of the new construction market prior to the crisis.

Steven Ramsey - Thompson Research Group - Analyst

Great. And then I guess shifting to office. I guess first on dealers. How dealer health currently on our collections of receivables fine from dealers for any recent - recently completed sales?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. Dealer health so far has been good. We haven't seen really any fallout. Obviously, we're in constant contact and we have high levels of engagement with our dealer partners, both on the office side and on the hearth side. And they have been able to navigate these things in the past. And so far, we have - we're monitoring their health, but we haven't seen any real stress yet.

Steven Ramsey - Thompson Research Group - Analyst

Great. And as we think about the future of office formats, less density as you guys discussed, is - how quickly do - as we're pondering this change early, would you expect that to rollout? I guess, orders as they pick up maybe later Q2 early Q3 whatever the speculative timeline is, those orders would they go ahead and fit that in that less densified office format or is that going to happen one year, two years down the road?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. It's a good question. I think it probably - there will be some short-term impacts from people who want to do some quick hits on screening and retroing a little bit of what they have, and then obviously people who are in development of projects. And then there will be - I think it will continue to catch steam as you go further out and people have more options available to them than just short-term quick reconfigurations. And then that will become more of a planning paradigm that has more permanency to it probably in 12 months or so.

Steven Ramsey - Thompson Research Group - Analyst

Great. And last question for me on capex, I don't know if I followed it well. But with the growth investment percentage of the previous plan, can you maybe explain that again? And if the growth areas of capex, what areas specifically are you focusing on or de-emphasizing in the near-term?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. In terms of capex and growth. You know roughly speaking, maybe a quarter of that $65 million we previously planned to spend was for maintenance and the rest is for growth and capabilities. So now it's roughly half, right? We've reduced it from $65 million to approximately $35 million this year. What was cut is broad based, there is not a single large item there.

Steven Ramsey - Thompson Research Group - Analyst

Okay, great. Thank you guys.

Operator

Your next question is from Greg Burns of Sidoti & Company. Please go ahead. Your line is open.

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Good morning.

Greg Burns - Sidoti & Company LLC - Analyst

I guess, you mentioned that your major manufacturing facilities are online, but what capacity are they currently running? What percent of your capacity is…

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. I mean it's kind of all over the board. We have taken down capacity in response to order incoming, but we can ramp back up pretty quickly. We're running anywhere in the 50% to 60% capacity right now, Greg.

Greg Burns - Sidoti & Company LLC - Analyst

Okay. And you mentioned, I guess in that to the - I missed a little bit of the call patterns, it's been like since [Technical Issues] and have you seen any pipeline of project activity cancellations [Technical Issues]

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. We had mentioned, Greg, you may have missed it, the four week average on office for instance is running down about 35%. And on the hearth side, four week average run down about 20%. The funnel has - it's really been push, haven't really seen much cancellation. We've seen push out of the second quarter into the third quarter or into the fourth quarter, but we haven't really seen cancellations.

Greg Burns - Sidoti & Company LLC - Analyst

All right. And then I guess - well, I guess this answers my next question. I was going to ask, the hearth business last recession was obviously a housing-led recession. So I don't know if that's kind of indicative of what's happening this time around. But generally, the hearth business more or less cyclical than the office business or maybe vice versa?

Marshall Bridges - Senior Vice President and Chief Financial Officer

It just depends greatly on what drives that recession, Greg. If you go back to the '01 recession, our Hearth business actually increased profitability during that recession. We had very minor impact on housing in that timeframe. And as you mentioned, we just - housing starts declined like 80% from peak to trough in the last recession. So this is a really wide range of outcomes there. I don't know that it's inherently more or less cyclical in office. But we - but office has been a lot more consistent the last two recessions, as Jeff noted in his comments.

Greg Burns - Sidoti & Company LLC - Analyst

And then I don't know you outlined some cost savings initiatives. Did you put a number behind what do you expect? What kind of savings you expect from?

Marshall Bridges - Senior Vice President and Chief Financial Officer

We did. There is probably two points there. The first one is, just to reiterate, the number is that we expect to generate about $60 million to $65 million of cost improvement in response to the pandemic. The second point is that because of those actions and whatever else we can find to offset the pressures, we expect to deleverage it at about 25%. So if we lose $1 sales, we drop operating profit about $0.25.

Greg Burns - Sidoti & Company LLC - Analyst

Okay. And did you mention maybe a timeframe on when you might achieve that $60 million to $65 million?

Marshall Bridges - Senior Vice President and Chief Financial Officer

Yeah. It's ramping up pretty quickly. We expect to be at a full run rate mid second quarter.

Greg Burns - Sidoti & Company LLC - Analyst

Thank you.

Operator

Your next question comes from Reuben Garner of The Benchmark Company. Please go ahead. Your line is open.

Reuben Garner - The Benchmark Company - Analyst

Thank you. Good morning, everybody. Apologies if I repeat anything, I got kicked off for a few minutes. So maybe I'll start with a follow-up to one of those last one's. The decremental margin at 25%, what does that assume from a mix of business standpoint from your different end markets? I know you said that office was down a little bit more than hearth. Is that the assumption that's kind of baked into that scenario?

Marshall Bridges - Senior Vice President and Chief Financial Officer

It is. It is, Reuben. It's sort of commensurate with the order rates that we're seeing currently. It's basically an average blend of that.

Reuben Garner - The Benchmark Company - Analyst

Okay. And then you referenced e-commerce getting spike in home office products, I know you guys have been ramping capabilities in recent years. Can you update us on what the near-term and longer term opportunities are with e-commerce? Is it just home office that you saw a spike in here recently or is it boosting business on in the office or in the commercial world as well?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. It's a good question. We - the business targets small office and home office. That's the platform we're building out. So we've seen nice growth in this long before the home office spike. That's kind of additive on top of what we've been experiencing. It's a business that is continuing to ramp up. We're investing in it. We're building out the platform. And we really think it can be used to hit home office and small office commercial.

Reuben Garner - The Benchmark Company - Analyst

Okay. You referenced a couple of times and there was a question about it already, about the future layout of the office kind of post-COVID. Can you - I guess, in your minds, does the post-COVID world for office furniture, is this a net positive potentially for the industry that there is going to have to be a reconfiguration in the way offices are set up and that leads to more business? Is working from home more of a headwind than not? Just kind of how do you look at the world broadly coming out of this?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Yeah. That's a good question. It's early days, but I would say it's going to be a net positive, because there - it's a furniture event. Anytime you touch your space, it's a furniture event. And I think as people figure out how they want to bring people back and the distancing that may be required, it's early days. We're in conversations with clients real-time to discuss that. But it means there is activity. It means there is content on the floor plate.

And the home office piece of this, candidly, I think is a positive as well. For us, in particular, given some of our assets and our brands that can service that business really well, I think that people won't go full on in the home office. I mean, this has been a pretty forced March for people. It's been pretty dramatic, pretty emotional. And I think it's going to point to the fact that people like to work together and get things done. And - but it's also point of the fact that you can be somewhat efficient and effective at home. So I think you're going to get some upside on both fronts from our perspective. And we see that as a real opportunity going forward.

Reuben Garner - The Benchmark Company - Analyst

Are there any substantial investments that you think you'd have to make to service these kind of changes or is it your existing kind of offering that just maybe is used in a different way going forward?

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

You know, good question. I think it's going to be some of both. I think we'll probably be looking at some different product types, different finished materials, things of that nature. So they will - but our architectural products group has seen a lot of pull right now. And I think that will be an asset that's going to be heavily utilized going forward as well. And there will be continued, as we said, we're going to continue to invest in making the process easier, which I think is going to help us on the home office front as well.

Reuben Garner - The Benchmark Company - Analyst

Okay, great. And then last one for me. The four week trend I think is the way you described office being down 35% and hearth down 20%. Have those been trending lower? Were they worse at one point and they are starting to stabilize? What's just - or has it been relatively kind of in that range kind of since this whole started a month ago?

Marshall Bridges - Senior Vice President and Chief Financial Officer

There has been some volatility to it, Reuben. But in general, they've been trending lower, as you might expect. What we saw in China, and Jeff referenced this is that, for the first eight weeks really after the crisis started there, we did see orders trend lower, then they bottomed and started to trend more favorably. Still down versus prior year, but trend better. And so far that's consistent with what we're seeing here.

Reuben Garner - The Benchmark Company - Analyst

Okay, great. Thanks guys. Stay safe, and good luck navigating through this.

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

Thanks. I appreciate it.

Operator

There are no further…

Jeffrey Lorenger - Chairman, President and Chief Executive Officer

So again - Okay. Again, our near-term priorities are the health and safety of our members and the support of the company's cash flow. We entered this unexpected period from a position of strength. We will successfully navigate this pandemic and stay vigilant and disciplined in our approach to balancing the near-term with our focus on the long-term opportunities in front of us. I'm confident in our HNI members and their abilities to achieve our goals. We look forward to speaking to you again next quarter. Have a good day and stay safe. Thanks.

Operator

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