Operator: [Call Starts Abruptly] As part of our ongoing efforts to reduce costs and drive profitability, management has opted to host this earnings call on Zoom rather than using a more costly service provider. This will be our first time hosting the call independently, so we appreciate your patience as we work through any potential technical issues. At this time, all participants have been placed in a listen-only mode. Please make sure to mute yourself. A question-and-answer session will follow the formal presentation, and instructions for participants that are logged in to the online webinar will be provided after management’s prepared remarks. As a reminder, this conference call is being recorded. It is now my pleasure to introduce your host, Dan Goldberger, electroCore’s Chief Executive Officer.

Dan Goldberger: Thank you all for participating in today’s electroCore earnings call. Joining me today is Josh Lev, our Chief Financial Officer and our Investor Relations firm, FNK IR. Earlier today, electroCore published results for the fourth quarter and full year ended December 31, 2024. A copy of the press release is available on the Company’s website. I apologize for the late start this afternoon. We are in Washington for meetings at the FDA this week. Before we begin, I’d like to remind you that, management will make statements during the call that include forward-looking statements within the meaning of the federal securities laws, which are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995.

Any statements contained in this call that are not statements of historical facts should be deemed to be forward-looking statements. All forward-looking statements, including without limitation any guidance, outlook or future financial expectations or operational activities and performance, are based upon the Company’s current estimates and various assumptions. These statements involve material risks and uncertainties that could cause actual results or events to materially differ from those anticipated, or implied by these forward-looking statements. Accordingly, you should not place undue reliance on these statements. For a list of the risks and uncertainties associated with the Company’s business, please see the Company’s filings with the Securities and Exchange Commission.

electroCore disclaims any intention or obligation, except as required by law, to update or revise any financial projections or forward-looking statements, whether because of new information, future events or otherwise. This conference call contains time sensitive information that is accurate only as of the live broadcast today, March 12, 2025. For those of you who may be company, electroCore was founded in 2005 to commercialize the use of our proprietary, non-invasive vagus nerve stimulation for medical and general wellness applications. The vagus nerve is the longest cranial nerve in the body, bringing information from the visceral organs to the brain. Stimulating the vagus nerve affects many important autonomic functions in the brain and in the body, including neurotransmitter levels, inflammation levels, and metabolism.

Surgically implanted vagus nerve stimulators have been available from other companies for more than 40 years for chronic conditions like epilepsy and depression, so a large and growing database confirms the safety and efficacy of the technique. Building on that science, electroCore pioneered non-invasive vagus nerve stimulation, and our products are now available by prescription for certain headache conditions and without a prescription for general wellness and human performance. Our pipeline of possible indications and products continues to grow as clinicians, researchers, and wellness advocates conduct investigator-initiated trials to advance the benefits of non-invasive vagus nerve stimulation. We’ve demonstrated rapid growth for several years, resulting in a five-year compound annual growth rate of approximately 60%.

Revenue for 2024 was $25.2 million, up 57%. In the fourth quarter, we recorded revenue of $7 million our ninth consecutive record revenue quarter and a 36% increase over the fourth quarter of the prior year. Total revenue, excluding TAC-STIM, increased by 68% for the year and increased 44% in the fourth quarter. Full year gross margins was 85%, as compared to 83% last year, and we narrowed our net loss by 37% for the year. We expect our gross margins to remain in the mid-80s in spite of the trade policies currently being implemented by the new administration. Our supply chain does not currently involve geographies subject to the recent tariff news, and we continue to work on mitigating any impact on our supply chain. We’re making progress towards positive cash flow from operations and GAAP profitability as revenue increases, gross margins hold steady, and we maintain discipline around operating expenses.

Josh will discuss the financials in more detail later in the call. We launched our U.S. prescription headache business in 2017, selling primarily to specialty pharmacies. Since then, our prescription headache business has grown worldwide, including sales that are covered by national health systems such as the VA Hospital System in The United States and the National Health Service or NHS in the United Kingdom, cash pay sales through prescriber professional channels, and through certain managed care systems in The United States. We currently have about 30 million covered lives in the U.S., and we look forward to creating more access in the future. Cash pay patients can often use their HSA FSA accounts if they do not currently have insurance benefits.

We launched two new non-prescription, general wellness product lines in 2023. Truvaga is a direct-to-consumer health and wellness brand, and TAC-STIM is directed towards human performance for active-duty military personnel. The VA Hospital System continues to be our largest customer. gammaCore prescription therapy is free to patients covered by Veterans Administration benefits, representing about 9.1 million covered lives across approximately 1,300 healthcare facilities. Sales in the VA channel grew 85% to $17.8 million in the full year ended December 2024 from $9.6 million in 2023. Sales in the VA channel grew 47% to $4.6 million in the fourth quarter of 2024 from $3.1 million during the fourth quarter of 2023. 170 VA facilities have purchased prescription gammaCore products through December 31, 2024, as compared to 147 through December 31, 2023.

The VA hospital administration headache centers of excellence estimates approximately 600,000 patients are being treated for headache in the VA Hospital System, including approximately 24,000 cluster headache patients. We continue to make our therapy available either through our federal supply schedule contract or via our distribution partnership with Lovell Government Services. Since 2022, we’ve dispensed gammaCore devices to approximately 8,500 veterans leveraging these contracting mechanisms, representing approximately 1.5% of the total addressable headache market within the VA system. Truvaga is positioned as a direct-to-consumer general wellness product for stress, relaxation, quality of sleep and mental acuity. For the year ended December 2024, Truvaga net sales were $2.8 million a 174% increase over 2023.

In the fourth quarter of 2024, Truvaga net sales were approximately $1.2 million a 271% increase from the fourth quarter of 2023. Our revenue return on advertising spend was approximately $2.7 million for the full year 2024 and $2.99 million for the fourth quarter of 2024. In other words, during 2024, for every $1 we spent on media, we generated $2.7 of revenue. Our fourth quarter metric of 2.99 increased in part because of seasonal purchases associated with the holidays. Truvaga return rates remain steady at approximately 11% to 12% of shipments for the full year and fourth quarter 2024. Since launching Truvaga, we sold more than 11,500 handsets and customers have conducted approximately a half a million sessions using the mobile app. We believe that the Truvaga business will continue to scale if we can maintain or improve these metrics.

Most of our Truvaga revenue comes through our e-commerce platform, www.truvaga.com. Following the successful launch of Truvaga Plus in April 2024, we began exploring additional channels to reach consumers, including influencers, affiliates and resellers. Earlier this year, we launched on the Perks at Work platform, which boasts 30 million users globally across 90,000 companies, representing 70% of the Fortune 1,000. In February 2025, we launched Truvaga Plus on Amazon. For the full year ended December 31, 2024, we recorded $1.2 million of TAC-STIM sales as compared to $1.7 million during the same period last year. TAC-STIM for human performance is being sold to selected Air Force and Army Special Forces units for accelerated training, sustained attention, reduced fatigue and improved mood as defined by the Air Force Research Laboratory, or AFRL.

We have a growing sales funnel for TAC-STIM, but the DoD acquisition process is opaque and lengthy. Revenue from this product line will be hard to predict as active-duty units purchase in bulk for pilot deployment. Our U.S. prescription gammaCore channel recorded revenue of $1.5 million during the full year 2024, down 15% from 2023. There were 2,600 cumulative revenue generating cash paid prescribers as of December 31, 2024, up from $1,840 on December 31, 2023. As expected, some of these customers have migrated to the Truvaga brand as awareness grows and we continue modeling flat revenue from this category for the time being. 92 new Truvaga Plus partners, including 32 gammaCore customers, have added the Truvaga product line to their accounts.

Last year, we announced the distribution agreement with Joerns Healthcare, LLC that gives us access to a certain managed care health system. Approximately 30 prescribers have written gammaCore in this channel, and we are now processing one or two prescriptions per month. I remain optimistic that we are slowly gaining awareness and traction and adoption will come over time. Revenue from channels outside the United States of $1.9 million for the full year ended December 31, 2024, were flat as compared to $1.8 million for the full year ended December 31, 2023. Most of our O-U.S. revenue continues to be generated by the United Kingdom by prescriptions gammaCore sales funded by NHS and we modeled flat revenue from this category for the time being.

Now, I’ll turn to our business development activities. In December 2024, we announced that, electroCore has entered into definitive agreement to acquire NeuroMetrix, giving us access to the Quell platform and accelerating our mission to become the clear leader in the bioelectronic health and wellness sector. The markets we are pursuing are massive. U.S. consumers spend nearly $20 billion annually out-of-pocket for chronic pain treatments. It’s estimated that approximately 6% of U.S. adults suffer from fibromyalgia, and there are few credible treatment options available today. The acquisition is on track to close in the second quarter of 2025. NeuroMetrix is a publicly traded company on NASDAQ under the ticker NURO. NURO is a commercial-stage, non-invasive, bioelectronic health and wellness company with two product categories.

Quell, a wearable app and cloud enabled neuromodulation platform that is indicated for the treatment of fibromyalgia symptoms known as Quell fibromyalgia, and lower extremity chronic pain, Quell 2.0. And separately, the DPNCheck, a point-of-care screening test for peripheral neuropathy. Our focus for this transaction is to accelerate the commercialization of the prescription Quell fibromyalgia product through our existing sales channels, especially the VA hospital system in the United States. In addition, we believe there are future opportunities to leverage and expand the Quell mobile application and health cloud platform for existing and future electroCore products. The combination of gammaCore and Qell fibromyalgia creates a diversified advanced portfolio of prescription products for non-invasive and non-pharmaceutical treatment of chronic pain.

In the future, Quell 2.0 for lower extremity pain may be added to our non-prescription direct-to-consumer brands. This acquisition may enhance our ability to become the clear leader in the bioelectronic health and wellness sector. Quell fibromyalgia is a prescription non-invasive neurostimulation device similar approach to electroCore’s product suite. Quell fibromyalgia is FDA authorized, covered by 27 issued U.S. utility patents, and NeuroMetrix invested more than ten years and tens of millions of dollars in clinical work and product development. Quell fibromyalgia provides flexible, precise, high-power neurostimulation in a form factor the size of a credit card. We’re excited about the acquisition of NeuroMetrix and are confident that we can leverage our established distribution channels, especially the VA Hospital System, to accelerate adoption of the Quell fibromyalgia solution.

More information about NeuroMetrix can be found at www.neurometrix.com. On February 27, 2025, and subsequent to the end of the fourth quarter, we announced the distribution agreement with Spark Biomedical, giving us access to the Sparrow Ascent product line, an FDA cleared non-invasive transcutaneous auricular neuromodulation device available by prescription for the treatment of opioid withdrawal symptoms. We plan to offer Sparrow in a limited number of VA hospital sites beginning in the second quarter of 2025. If successful, we hope to expand distribution later this year. We believe the total addressable market in the United States for Sparrow is $2.4 billion associated with opioid detox and another $3.7 billion in relapse prevention. More information on Spark Biomedical can be found at www.sparkbiomedical.com.

Before I hand the call over to Josh for a review of our financials, I’d like to take this opportunity to thank Dr. Charles Theofilos for his longtime support of electroCore. On February 28, 2025, we announced the resignation of Dr. Theopolis from our Board of Directors. As a founder and patient investor of electroCore, we deeply appreciate his support for the Company and wish him all the best. Now I’ll turn the call over to Josh for a review of our financials. Josh?

Joshua Lev: Thank you, Dan. Net sales for the year ended 2024 were $25.2 million an increase of 57% as compared to $16 million for the full year ended 2023. The increase of $9.2 million is due to an increase in net sales across our prescription gammaCore medical devices sold to the VA and revenue from the sales of our non-prescription general wellness Truvaga brand. Gross profit for the full year of 2024 was $21.4 million as compared to $13.2 million for the full year of 2023. The increase in gross profit was primarily driven by the increase in net sales. Gross margin was 85% for the full year of 2024 as compared to 83% in the full year of 2023. Total operating expenses in the full year of 2024 were approximately $33.6 million as compared to $32.5 million in the full year of 2023.

Research and development expense in the full year of 2024 was $2.4 million as compared to $5.3 million in the full year of 2023. This decrease was primarily due to a significant reduction in investments associated with the development of Truvaga Plus. Selling, general and administrative expense in the full year of 2024 was $31.2 million as compared to $27.2 million in the full year of 2023. This increase was primarily due to greater variable sales and marketing expenses consistent with an increase in sales. In 2025, we plan on continuing to make targeted investments in sales and marketing to support our commercial efforts supporting all major U.S. channels. GAAP net loss in the full year of 2024 was $11.9 million compared to $18.8 million in the full year of 2023.

This significant improvement was primarily due to the increase in net sales of $9.2 million for the full year of 2024 as compared to the same time period in 2023. Net loss per share for the full year of 2024 was $1.59 as compared to $3.42 net loss per share in the full year of 2023. Adjusted EBITDA net loss in the full year of 2024 was $9 million as compared to adjusted EBITDA net loss of $15.4 million in the full year of 2023. These improved results are also primarily due to increase in 2024 net sales and gross profits as compared to the same period in 2023. A reconciliation of GAAP net loss to non-GAAP adjusted EBITDA net loss has been provided in the financial statement tables included in today’s press release. Cash, cash equivalents, marketable securities and restricted cash at December 31, 2024, totaled approximately $12.2 million, as compared to approximately $10.6 million as of December 31, 2023.

Net cash used in operating activities for the full year 2024 were $7 million, a 53% reduction from $14.7 million for the full year of 2023. And now, I’ll turn the call back to Dan.

Dan Goldberger: Thank you, Josh. I’m excited about the opportunities ahead. Our revenue continues to grow in our core business lines, including prescription products sold to the VA and health and wellness products sold to consumers. Our operating metrics show continued leverage, and I’m optimistic about the Company’s long-term prospects, both for the brands we developed and those that align with our staff with sales channels. Demand for our prescription gammaCore therapy in the VA channel continues to grow based on clinical performance and our increased presence in the field. Our FSS contract has been extended to June 14, 2025, and we continue working with our VA contract specialists to secure a new follow-on contract. We rely on our field sales organization to drive revenue growth in the VA hospital and other prescription and B2B channels.

Revenue growth scales with additional headcount in that sales function. As of January 2025, we have 48 active 1,099 entities representing about 80 sales agents, including sub-reps. That team is managed by eight territory business managers who are salaried employees. Our 1,099 team grew rapidly from 34 groups in January 2024 to 48 groups in July 2024, but the total number of active groups has remained constant since then. Revenue growth rate has slowed somewhat since the number of 10.99 groups leveled off. We expect the size of our team to grow in the second half of 2025 as we balance investments in future growth with the path to profitability. The VA healthcare system is the nation’s largest healthcare system with an annual budget of $68 billion and employing more than 371,000 healthcare professionals, many of whom have been affected by macro forces.

We are aware of ongoing disruptions at many of our VA hospital customers secondary to those macro forces. We have not seen any direct effect on the cadence of our business, but the distractions cannot be ignored. That said, it’s important to note that, our gammaCore therapy continues to provide therapeutic benefits at a much lower cost, compared to other migraine products available through the VA. In addition, we do not burden the VA or other providers with significant administrative requirements as our solution is not a drug. Accordingly, we’re confident that gammaCore represents a fiscally attractive solution for the VA, that is well-aligned with their overall cost cutting goals. Truvaga Plus has been favorably received by the market since its April 2024 launch.

The brand continues to show tons of potential as a direct-to-consumer general wellness offering. We sell Trivega products direct-to-consumer through our e-commerce site, www.trivega.com and amazon.com. Truvaga is also available through a small but growing number of business-to-business to consumer initiatives, such as Perks at Work and through a handful of resellers. We continue exploring the expansion of the Truvaga proposition through new product offerings and new channel. The pipeline of interest from different branches of our active-duty military continues to develop for our TAC-STIM products. TAC-STIM revenue will continue to be hard to predict as active-duty units evaluate and purchase in bulk for pilot deployment. Longer term, we believe that there may be civilian crossover as first responders, elite athletes, transportation workers, traders, and e-gamers become aware of the human performance benefits published so far.

Last week, the Vagus Nerve Society hosted a webinar entitled VNS as a Tool to Improve Focus, Energy, and Readiness in Today’s Warfighter. It was presented by Richard McKinley, Ph.D., of the 711th Human Performance Wing of the Air Force Research Laboratory. If you missed it, a recording is available at the Vagus Nerve Society’s website, www.vnsociety.org. For the full year 2024, our sales and marketing expense increased by approximately $3.1 million while sales grew by $9.2 million. In 2024, we began to see most of the top-line revenue growth dropping to the bottom line as our net loss declined during the same period by $6.9 million demonstrating increasing leverage in the P&L. Further out, we’re working towards adding new products to our established sales channels.

The acquisition of NeuroMetrix and the distribution agreement with Spark Biomedical will provide patients and prescribers with more non-invasive therapies for chronic pain and opioid withdrawal issues, respectively. These products, along with the gammaCore and Reletex products that we currently sell into the prescription via channel, allow our field sales team to offer a growing suite of bioelectronic self-administered therapies for certain debilitating conditions. As we continue to build out our strategy of adding products to our established channels, we will also continue working towards additional indications for prescription gammaCore to treat post-traumatic stress disorder and other clinical opportunities. We had $12.2 million of cash and equivalents at December 31, 2024, and we will maintain discipline around fixed operating expenses.

We expect that commissions and media spend will continue to scale with revenues and remodel approximately 30% of related sales on a blended basis. Therefore, we expect that our cash used in operations and adjusted EBITDA loss will continue to decline sequentially as revenue increases. Our business is growing nicely, but we are refraining from providing guidance for 2025 pending the close of the previously announced acquisition of NeuroMetrix. In summary, I believe the business is demonstrating operating leverage and we will have a variety of strategic levers to pull to continue growing the business. At this time, I’ll turn the call over to the operator. Operator, please open the line for questions.

Operator: Thank you, Dan. We’re now going to open up the Q&A session. [Operator Instructions] The first question will become from Anthony Vendetti. Anthony, we’re just working to unmute your line.

Anthony Vendetti: Okay. Can you hear me now?

Operator: We can hear you.

Anthony Vendetti: Okay. Excellent. Dan, just on the NeuroMetrix acquisition, once that’s complete, how do you intend to sell the Quell product? Are you going to put it into your existing sales channels? Do you have a plan on how you’re going to price it, sell it? Maybe just give us a broad outline of the plans going forward.

Dan Goldberger: Yes. Thanks, Anthony. Good question. So, we got to close the transaction and then take a hard look. But Quell fibromyalgia is currently available in, I believe, roughly 20 VA hospitals through open market access. It’s not on contract. And so, step one after the closing the acquisition is to add the product to our FSS contract and through our relationship with Lovell Government Services to add it to the ECAT and a variety of other contracting mechanisms that will help streamline the process. We did a preliminary training of our sales team last month, but we’ll do a more in-depth training of our sales team and in parallel of our customer service team and our medical affairs teams shortly after closing, and then, cut them loose to go Quell on the 150, 160 VA hospitals where which are currently customers.

It’ll take a little bit longer for us to get on contract. So, I’m very optimistic that the second quarter, depending on the timing of closing, is hard to predict. But as we get into the second half of the year, that sales channel for the VA hospitals is going to work smoothly like it does for gammaCore. Longer-term, bringing Quell fibromyalgia to our Joerns’ relationship with Kaiser, bringing it to some of our commercial accounts, getting on contract with other third-party payers is all very exciting. And in parallel, in 2026, we want to look at taking the over-the-counter indication for lower extremity pain into some of our e-commerce channels. But that’s more of a 2026 opportunity.

Operator: Great. Our next question will come from RK from H.C. Wainwright.

Dan Goldberger: Okay. It looks like you might be muted on your end. There you go. Guess, we’re having technical difficulties with RK.

Operator: Hey. Well, we’ll come back to you, RK. But this time, we’ll go to Tyler Bussian of Brookline Capital.

Tyler Bussian: Can you guys hear me?

Dan Goldberger: Yes.

Tyler Bussian: Testing one, two. Okay. I think I see that I’m talking. Dan and Josh, hey, congrats on the great year. Looks like everything is going forward smoothly. My primary question resolves around kind of the Joerns element for electroCore and that kind of segment in general seems like it maybe has taken off a little bit slower than we would have thought about this time last year. Can you talk a little bit about Joerns in a little more detail kind of what’s going on and what are your plans in that space for 2025?

Dan Goldberger: Yes. So, it has taken much longer. It’s been much more of a grind than we had hoped a year ago, but the wheel is starting…

Tyler Bussian: I can’t hear you.

Dan Goldberger: Testing one, two, three. Can others hear me?

Joshua Lev: Dan, we hear you.

Tyler Bussian: There we go. I switched it on my end now. Can you repeat that? Sorry, Dan. I had something screwed up.

Dan Goldberger: Yes. So, Tyler, yes, we agree with your observation. It’s taken much longer to get traction in that channel with Joerns and ultimately Kaiser. That said, we’re starting to see some green shoots. We’ve got more than 30 repeating prescribers now, mostly in Southern California, some in the Northern California region. We’re processing one or two prescriptions per month, not nearly enough to be meaningful revenue, but the wheel is starting to turn. The prescribers are starting to understand how to enter it into their system, and success breeds success. So, I’m very optimistic. It’s going to be slow. And at some point, we will reach a tipping point. And I continue to be optimistic. It’ll be sooner rather than later.

Tyler Bussian: Great. Thank you very much. I’ll get back in the queue.

Operator: Okay. Our next question will come from [Mark Gomes]. Mark, we’re going to enable you to ask a question and just unmute yourself when you see it.

Unidentified Analyst: Am I unmuted?

Operator: Yes, you are.

Unidentified Analyst: Alright. There we go. Hey, guys. Yes. Great work. So, you’re looking at the Kaiser — sorry about that. The Kaiser channel. How would you contrast the start there to the start that you had in the VA system? Is there similarities there and therefore some parallels we can draw with regard to how that can ramp up over time?

Dan Goldberger: Hey. Good. That’s very perceptive, Mark. You’re absolutely right. When we started selling in the VA hospital system in 2018, it was onesies, twosies, a lot of head scratching, and it takes a while to get the flywheel turning. So, Kaiser is taking longer candidly than our original initiatives in the VA hospital system. The Kaiser facilities are much more locked down. By that, I mean, it’s very careful about letting sales reps for example into the facilities to talk to clinicians. It’s a very methodical, very constrained process, but we are starting to get through there. So, I don’t know how much longer it’s going to take, but we’re not giving up by any stretch.

Unidentified Analyst: Would it be fair to say then that, once you get in, it’s hard to get kicked out and therefore, because of the competitive advantage of being there and tougher for others to get in, that ends up being an advantage once you do.

Dan Goldberger: Exactly right. It’s Kaiser. The Kaiser system is well known to be very sticky business that, it’s hard to break in. But once you do and if you’re providing a clinically meaningful benefit at a fair price, those contracts are very sticky.

Unidentified Analyst: Great. You made mention of seeking to become a leader in bioelectric devices, that’s a much broader category than just vagus nerve stimulation or just the acquisition and partnership that you recently made. Your last organization, you grew to, if I remember right, a $100 million. Do you do you think that’s a fair number for what you can grow this business too or you think you can grow it, you know, less or more?

Dan Goldberger: Absolutely. Look, Mark, we are building the infrastructure on the sales side between our field sales team, our customer service function, our supply chain management, and more and more leveraging e-commerce opportunities. We’ve got a great pipeline of organic products, but we’re now demonstrating with NeuroMetrix and Spark the opportunity to bring in new products, either through distribution or outright acquisition, that go into and leverage the same distribution channels. I think $100 million will be a signpost along the way. I think we can build a very large business here around non-invasive nerve stimulation for a variety of health and wellness and medical indications.

Unidentified Analyst: Okay. And then, there was a recent webinar that had a military personnel kind of extolling the virtues of the vagus nerve stimulation and in particular singled out your device. During the Q&A, he stated that he thought that there were thousands of enlisted personnel that benefit from the device based on the research that he had done. Does that put with what you’re seeing? And, I guess, if you could give us a little bit of a flavor of the process that it might take to start penetrating that, as opposed to the trial units that have been sold to this point.

Dan Goldberger: I wish I could. The supply chain, the purchasing process with Department of Defense is really obscure. We have quotations out for a few thousand handsets, and some of them have been publicly disclosed on sam.gov. That’s one of the contracting platforms that DoD uses. So, you can see how many requests for quotes we’ve gotten, through that platform, and then it goes into a black hole. We have a colonel or a lieutenant general, who is very excited and who is acting as a champion for one of these, through each of quotes and they can tell us there it lost in the DoD acquisition process. But not unlike, the Kaiser system, the goal ultimately is to become a contract of record with Department of Defense. And, I’m told that that’ll take three or four years, and then the purchasing process is much more streamlined. So, we will keep doing it. Some of the civilian crossover opportunities might actually overtake what’s going on with active-duty military.

Unidentified Analyst: Okay. Thanks. Final question and then I’ll leave you. The channel, the Truvaga channel, exploded quarter-over-quarter by my math. That average of a quarter-over-quarter number on the sales growth there, and that was even before you announced getting into the Amazon channel. So, we’d love to hear a little bit of color on what happened in that channel this quarter and what you expect going forward. What will take that under that guidance. Thanks.

Dan Goldberger: Yes. So, you’re absolutely right. December was, especially big for Truvaga, and we attribute that to the holiday season gift giving. It has normalized in the first quarter. It has normalized a little bit. We’re not quite as not the same run rate that we were in in December, but we’re seeing nice sequential growth month to month and quarter to quarter.

Operator: Great. Thank you, Dan. Our next question is going to come from [Matt Schwartz]. Matt, you want to unmute your line?

Unidentified Analyst: Yes. Can you hear me?

Dan Goldberger: Yes. We can hear you now.

Unidentified Analyst: Great. Thank I appreciate you taking my questions. I just had a few. The first is, I think you guys put an ATM in place not long ago. Can you comment on whether you used any of it and how much?

Dan Goldberger: I’m not sure that that’s public yet. So, I’m going to deduct the question because we’re not talking about that publicly at this point in time. I mean, we do have an ATM facility. Yes.

Unidentified Analyst: Okay. I figured it I thought — I saw the cash, I thought, actually go up versus the cash flow from ops, so I figured you perhaps use it.

Dan Goldberger: We had some warrant exercises. Okay. So, I stand corrected. It is in a 10-K. We used it just for a few days to make sure that we understand how to use it, about $200,000 worth end of February, beginning of March. But there were also some warrant exercises post the quarter close that add to the cash.

Unidentified Analyst: Okay. Great. Secondly, could you comment about — I think if I heard you correctly, you guys are still working on the VA contract. Is there is there any more color around that? I’m not super well versed on how these negotiations work or when your last one expired, and such.

Dan Goldberger: We’ve been in this — the contracting office is slow. They’ve been giving us extensions. I think the current extension goes into June of this year. We’ve had conversations in the last month with the contracting officer, dotting i’s and crossing t’s and, working on payment terms, but I suspect that, we’re going to continue to be in this sort of three- or four-month extensions at a time. In parallel, we also sell our products with Lovell Government Services, and our products are on the Lovell contracts as well, so we have a sort of a backup. I want to say 40% of our business went through the Lovell contracts instead of our own contract. And, actually, we make a little bit more money through Lovell because Lovell absorbs the credit card processing fees that that we have to absorb, so that 2.5%, 3%. So, we’re agnostic which contracting mechanism that we go through, but we like having both.

Unidentified Analyst: Okay. Got it. And then lastly, am I right that the business that you’re acquiring, NeuroMetrix, the product sales associated with that, what wasn’t their total sales number, right? It’s just a portion of it?

Dan Goldberger: Correct. You you’re referring to NeuroMetrix.

Unidentified Analyst: Yes.

Dan Goldberger: The product line that we’re going to continue with is called Quell for pain management. Their DPNcheck product line for diabetes is going through a separate asset sale process. I’m not sure how much of that they’ve made public at this point.

Unidentified Analyst: I see. Yes, and just the last piece of that is, I’m trying to — I heard you say, you may give guidance in the future once you have a better sense of the revenue contribution from the acquisition. Is that right?

Dan Goldberger: Yes. So, we’re expecting to close the acquisition in the second quarter. And at that point, we’ll have a much better feel for what the pro forma combined company financials are going to look like for 2025. So rather than speculate so close, we’re going to try and do it right.

Unidentified Analyst: If you had to highlight, I know you’ve been putting up some great growth, and I think some consensus obviously has you growing quite a bit in 2025. If you had to highlight just at a high level without getting into the numbers, where you think the best growth opportunity is in 2025, what would you…

Dan Goldberger: Look, we’ve got great momentum in our prescription gammaCore sales for headache. I think that’s going to continue to grow. I think the percentage is going to be — it’s not going to grow at the same percentages because we’re dealing with larger dollar amounts, but it’s going to continue to grow well above market. Our direct-to-consumer continues to surprise us at how well that business is doing. That’s off of a smaller base. But I think that’s going to continue to be an upside surprise for us. We’re working on additional indications. We may get a lift from additional indications in the back half of the year. And then, of course, the one acquisition product from NeuroMetrix and the Spark Biomedical for substance abuse are upsides for the back half of 2025 and certainly for 2026

Operator: Thanks, Matt. RK from HCW. Let’s try again. I know we had some technical issues the last time. RK, can you unmute?

Dan Goldberger: He’s not muted.

Operator: Okay. While we wait, maybe we could take some of the questions that have been submitted. Dan, a couple of questions about the availability of Truvaga Plus in the UK without a prescription and sales in the UK. Do you want to spend a minute there?

Dan Goldberger: So, we have not launched Truvaga outside of the U.S. We wanted to make sure that we understood the product quality first and return rates first and foremost as well as the sale to cash cycle. We are looking at launching Truvaga 350 in Canada and the UK later this year. Truvaga Plus is mobile app enabled. That’s a little bit more complicated to launch outside the U.S. because every country has their own data management and personal data protection rules that, we’re we just — we’re not in a position to do the detailed engineering around all of that. But we are going to explore launching Truvaga 350 in the UK and in Canada in the second half of this year.

Operator: Great. I do have RK’s questions via email, so I’m going to read on his behalf. Is there an impact from the VA personnel reductions, that have occurred, that could impact the gammaCore business?

Dan Goldberger: So, nothing material yet, but we are watching the situation. There was a memo about a reduction in force, a significant reduction in force in the VA that came out at the March. Prior to that, there was a lot of distraction around the early retirement offers that were made. And so, we’re not seeing any explicit issues, but a lot of the people that we work with on the supply chain side are distracted trying to figure out if they should take the early retirement buyout, worried about whether they’re going to be affected by the RIF. On the clinical side, among the doctors and nurses and that staff, we really do not see any disruption. But on the supply chain side, we are seeing some distraction.

Operator: Okay. Thank you. This one also comes from RK. What is your confidence on achieving a mid-80s gross margin in 2025? And in the long term, what are the gross margins investors should expect?

Dan Goldberger: So great question. We’re got plenty of track record now with our gammaCore — prescription gammaCore and now with our direct-to-consumer Truvaga product line. So, there’s a little bit of give and take with product mix. But for 2025, most of our revenue is going to come from our legacy product lines, and we know what that gross margin profile looks like. As we get into the back half of the year, as I mentioned earlier. We think there’s upside in the NeuroMetrix Quell product and in the Spark Sparrow products. Those gross margins are probably a little bit lower. And so, as that product mix — if one or both of those products become material revenue, then that product mix might pull down gross margin. But I really think that’s more of a 2026 conversation than 2025. 2025 revenue is going to be dominated by our existing products.

Operator: Great. I’m going to take a question here, that was submitted by Jeff Cohen of Ladenburg. Could you talk about the gammaCore U.S. commercial channel a little more? What are the ’25 and ’26 plans there to fuel awareness and growth?

Dan Goldberger: Great question. So, Joerns and Kaiser is the huge opportunity for us on the commercial channel. Our cash pay channels, when we launched Truvaga, we anticipated that a significant portion of our cash pay channel would migrate to the lower price point of Truvaga, and we’re not surprised, that some of that has happened. In 2026, assuming that we finally do get traction with Joerns, this year in 2026, we’re going to look towards getting on contract with other indemnity insurance third-party payers. And I think that’s really what’s going to be necessary to drive growth in the prescription commercial channel.

Operator: Great. We have two questions that came in from [Larry Linton]. The first one is, in the next three to five years, what do you think the percentage revenue mix would be between your existing portfolio of products and the acquired or the assets that you’re in the process of acquiring?

Dan Goldberger: That’s a great question. My crystal ball is very fuzzy. I think our prescription gammaCore business is going to continue to grow above market. The wild card is, how much are we willing to invest in consumer wellness products, and therefore, how quickly that product line will grow. I can see scenarios where our health and wellness initiative overwhelm our more traditional prescription medical device business. I’m very optimistic about the Quell products, both on the prescription side and on the health and wellness side. And the substance abuse product from Spark has tremendous upside. As you know, substance abuse and managing it is a crisis in this country. So, I can’t handicap what it’s going to look like in three years, but it’s going to be big.

Operator: We have two more questions over the text box and then one more live question. Can you talk about your capital adequacy? What funding do you anticipate needing over the near- to mid-term?

Dan Goldberger: Yes. That that’s a great question. It’s something that the Board and management look at, very, very frequently. We finished the year with more than $12 million of cash in the fourth quarter. We used less than a million of cash. So, we’ve got plenty of runway to keep growing the revenue line and get to that cash positive inflection. That said, there are places where we believe we could be growing faster, if we were willing to make bigger investments, for example, to grow our field sales force and hire additional territory business managers or on the consumer side to get more aggressive about our marketing and branding activities. And so, those are things that we look at on a regular basis. At this point in time though we feel like we’ve got plenty of cash to execute the plan and we have no plans to raise any capital.

Operator: Great. We have another question here about your strategy on how to drive sales of Truvaga through the website, but also on Amazon. And a second part of that was. Can you help this investor better understand the differentiating factors of Truvaga Plus to competing products that are out there and sold?

Dan Goldberger: Yes. So, until now, most of our spending on Truvaga has been on search. And increasingly, we’re spending money on social media to create awareness. We’ve started to kind of move up the value chain with influencers and affiliates. And there’s a huge ecosystem out there of especially biohacker influencers and increasingly affiliates. Amazon is a big step for us, right? Amazon, we’re all consumers. Most of us prefer to buy something on Amazon, if it’s available there. It’s just a much more seamless process. Amazon of course takes a fee and so that affects our contribution margin. And so, we’re going to be monitoring that closely as we get more experience with Amazon. And then, resellers longer term that’s chunky business, right?

Because with a reseller, you sell a significant number of products. Maybe they get a discount, but then again, I don’t have to spend the money on advertising. And so that could all work, that could also work very nicely. So, we see it I guess you call it an omnichannel distribution and sales investment. And we’re very pleased with our metrics so far and the numbers keep getting bigger and bigger.

Operator: I’m going to combine two questions here on the Rx gammaCore side. VA and DoD business has been running in a range for the past three quarters now. Do you need to grow the sales force again to re reaccelerate this business? And can you just talk about how many salespeople you have today versus where you were six months ago?

Dan Goldberger: Yes, we talked about that in our prepared remarks. We have roughly 80 sales reps out there now that are straight commission. They get paid on a 1,099. Many of them carry additional product lines besides ours. We have eight W2 employees that are managing that group of 80 field sales reps. Those numbers have been constant since July, August of 2024. I want to get through closing the NeuroMetrix transaction. And assuming things are going smoothly, we’re going to look at investing in growing that field sales function again as we get into the second half of the year. But absolutely, our prescription gammaCore sales and our — I expect our prescription fibromyalgia sales will ultimately scale, with feet on the street and our ability to get the word out and educate clinical staff, doctors and nurses.

Operator: Great. Thank you. And we’re going to take our last live question from [Kenneth Steinhauser]. Ken, we’re going to elevate you. You’re just going to need to unmute.

Unidentified Analyst: Hi, Dan. Thank you for taking the question. I’m a retired pharmacist. I actually purchased two Truvaga Plus units. And thank you for the 15% discount by the way. I appreciate it.

Dan Goldberger: We haven’t mentioned that today, that too much, but okay.

Unidentified Analyst: If anybody wants to know about a 15% discount, I’m on Yahoo! and you can reach me there. But I have two family members, well, three family members that are using Truvaga Plus. One for, GI symptoms has worked very well. The other one for sleep. Now, the one for sleep is also doing very well, but he likes to share things with his significant other. I have a problem with the app because the app will only let one person in a household to use the unit. Are you guys going to change that app so more than one person can use the unit or is there something that’s going to…

Dan Goldberger: Yes. So, we have a whole development pathway for the mobile app feature set. I have to balance that with our R&D spend, and we’re trying to stay disciplined around operating expenses. But that functionality is definitely on the pathway. One of the things we’re really looking forward to is going live on Apple Health, and so making it interoperable with Apple Health so that people can track, not just their vagus nerve stimulation, but also the impact on various heart rate, heart rate variability, quality of sleep, through the Apple Health functionality. We’re also going to be picking up some infrastructure from NeuroMetrix. They have a far more sophisticated mobile app and back infrastructure around the mobile app for a portal. We’re just not there yet, and I have to juggle that against the investment required.

Operator: Dan, you want to go into your closing statement?

Dan Goldberger: Absolutely. So, thank you all. Love the more interactive call. Sorry, we had a little bit of technical difficulties. And as usual, I also want to thank our customers, the doctors and nurses that are acting as our champions, increasingly, the biohackers out there that are picking up on, Truvaga and, certainly, our employees and our Board of Directors for their patience and support with us. So, everybody, have a good day.

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ELECTROCORE INC

Q4 2024

Earnings Transcript

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